[dreamwidth/dw-free] f224c0: Move code for categorizing a ticket into library

[github]

Branch: refs/heads/develop
Home: https://github.com/dreamwidth/dw-free
Commit: f224c03d72091ca9204acb0255bdd8b7d63737a5
https://github.com/dreamwidth/dw-free/commit/f224c03d72091ca9204acb0255bdd8b7d63737a5
Author: Adam Dinwoodie <adam@dinwoodie.org>
Date: 2015-06-26 (Fri, 26 Jun 2015)

Changed paths:
M cgi-bin/LJ/Support.pm
M htdocs/support/help.bml

Log Message:
-----------
Move code for categorizing a ticket into library

Move the code for distinguishing between "open", "answered, awaiting
close" and "answered, still needs help" support tickets into a separate
function so it can be called from multiple places.


Commit: 90bf8a9248b2416b3322f41199dc0570fc7ab55f
https://github.com/dreamwidth/dw-free/commit/90bf8a9248b2416b3322f41199dc0570fc7ab55f
Author: Adam Dinwoodie <adam@dinwoodie.org>
Date: 2015-06-26 (Fri, 26 Jun 2015)

Changed paths:
M htdocs/support/history.bml

Log Message:
-----------
Move time translation until it's actually needed

Rather than translating a timestamp to a string as soon as we have it,
only translate it if and when it's needed, so we also have access to the
integer value as well.


Commit: 85b663b2f651ffe248f5afc87401f8c92f405b41
https://github.com/dreamwidth/dw-free/commit/85b663b2f651ffe248f5afc87401f8c92f405b41
Author: Adam Dinwoodie <adam@dinwoodie.org>
Date: 2015-06-26 (Fri, 26 Jun 2015)

Changed paths:
M htdocs/support/history.bml

Log Message:
-----------
Pull more support ticket information from database

When pulling support ticket information out of the database for the
support ticket list, pull out some extra information that'll be needed
for more usefully populating the status column.


Commit: 7b4db059ca151b19264d2320a9c36216b48e3b94
https://github.com/dreamwidth/dw-free/commit/7b4db059ca151b19264d2320a9c36216b48e3b94
Author: Adam Dinwoodie <adam@dinwoodie.org>
Date: 2015-06-26 (Fri, 26 Jun 2015)

Changed paths:
M htdocs/support/history.bml

Log Message:
-----------
List detailed status in support ticket list

Rather than just listing "open" or "closed" alongside each support
ticket, work out and also list as appropriate "additional help needed"
or "awaiting close".

Fixes #1402.


Commit: 458bc44a7585de2327f2b74a9e5fc791156a71f6
https://github.com/dreamwidth/dw-free/commit/458bc44a7585de2327f2b74a9e5fc791156a71f6
Author: Afuna <afuna@users.noreply.github.com>
Date: 2015-06-28 (Sun, 28 Jun 2015)

Changed paths:
M cgi-bin/LJ/Support.pm
M htdocs/support/help.bml
M htdocs/support/history.bml

Log Message:
-----------
Merge pull request #1454 from me-and/1402-better-support-statuses

Better status field in support history page


Compare: https://github.com/dreamwidth/dw-free/compare/bf3aca72cbc8...458bc44a7585